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See below for commonly asked questions in the Office of Student Financial Services. If you can’t find what your looking for or need more information on a specific topic, please do not hesitate to contact us directly.
Students will be notified at their Emmanuel email address when their semester tuition bill is available online and more details including the bill due date will be provided in this email. Once available, students may access the bill on EC Online Services through the Billing & Payment Center.
Yes, you can grant other individuals (parents or guardians) access to your real-time online account information by designating them as 'Authorized Users'. To set up an Authorized User, log in to EC Online Services, select "User Options" and "Designate Authorized User".
Students can generate a link to reset the password for their authorized users by logging in to EC Online Services, selecting "User Options" and "Designate Authorized User". At the top of the page there will be a blue box that has the link to reset passwords for authorized users. Click on the link to send the password reset email to your authorized user(s).
There are several options to pay your bill after your financial aid has been applied including the interest-free monthly payment plan as well as student and parent loans. For more information please visit our Payment Options page. If you have concerns about paying your tuition bill, please contact your student financial services counselor.
If you applied for financial aid and your aid does not appear on your bill, additional information may be needed to complete your financial aid application. To view any outstanding requirements, login to EC Online Services and select “Financial Aid.”
Yes, students who are awarded a private scholarship may use it as a credit towards the bill before the funds are received by providing our office with a copy of the scholarship notice.
New or returning students who are first time borrowers of a Federal Direct Loan must complete Entrance Counseling at www.studentaid.gov/entrance-counseling and a Master Promissory Note (MPN) at www.studentaid.gov/mpn.
Yes, students are required to have a meal plan and the cost is included in the price for combined Housing & Meal Plan. You will automatically be enrolled in the 225-semester block plan and no further action is required unless you want to change from the default plan. More information on meal plan options is available at https://emmanuel.cafebonappetit.com/mealplans/. Should you wish to review, change, or enroll in a meal plan -- please log into the EC Online Housing Portal and navigate to Dining & Meal Plans.
The Commonwealth of Massachusetts requires that all students enrolled at least ¾ time have health insurance coverage. Each year students are required to either enroll in or waive enrollment in the College's Student Health Insurance Program. If you already have health insurance and would like to waive enrollment in the College’s plan, and have the student insurance premium removed from your bill, you must submit a health insurance waiver by the tuition due date. To review the details of the College’s plan and to complete the enrollment or waiver form, visit www.universityhealthplans.com.
No, book costs are not included in the tuition bill. Average book costs are approximately $1,000 for the academic year and vary depending on the student’s program of study and how they choose to purchase books. The Emmanuel College Bookstore is a great resource for finding the most cost-effective way to access needed course materials. In addition to new and used books, e-books and book rentals are available.
Students should plan to pay for books and equipment (laptops, etc.) at the start of the fall semester. Students using financial aid or loans to cover expenses beyond those billed by the College will not be able to access funds until after the add/drop period is over (approximately five weeks from the beginning of the semester) and it is important to plan accordingly.
Although mid-semester withdrawals are infrequent, some students may benefit from tuition insurance. Students have the option of purchasing varying amounts of tuition insurance through GradGuard to protect their investment if they were to leave school prior to the end of the semester due to illness, injury, or death.
If you have questions regarding the plan, please visit https://gradguard.com/tuition/emmanuel.
View the College’s Withdrawal Policy & Refund Schedule.
Additional Resources
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